Jw Marriott Cancun Resort & Spa – A Favorite for Families in Cancun
About the Hotel
Rooms with Ocean Views
Rooms feature sand-toned decor, sleeper loveseats, and balconies with ocean or pool views. Marble bathrooms include bathrobes and slippers. Club 91 Level rooms provide access to a lounge with five daily food presentations, complimentary breakfast, cocktails, and private concierge service. All accommodations include high-speed Wi-Fi, flat-screen TVs, and minibars.
Multiple Dining Venues
The hotel houses Sasi Thai for sunset views with Thai specialties, Gustino Italian Grill serving homemade pasta and wood-fired pizzas, and Bravio for Spanish cuisine. Kasai Izakaya offers Japanese street food including ramen and sushi. The JW Lobby Bar serves 150 varieties of margaritas. BeachWalk provides sandwiches and tropical cocktails poolside, while 750 Pizzeria offers New York-style pizza and espresso.
Spa and Recreation Facilities
Sens-yah Spa features Mayan-inspired treatments, an indoor heated lap pool, steam rooms, and jacuzzis. Outdoor amenities include an infinity pool with Caribbean views, a children's pool, and tennis courts. The fitness center contains cardio equipment and free weights. The beachfront offers Bali daybeds and watercraft rentals.
Hotel Zone Location
Situated in Cancun's Zona Hotelera, the hotel faces a Caribbean beach. It is near El Rey Archaeological Zone (3 km), Playa Delfines (3 km), and Cancun Underwater Museum. The Luxury Avenue shopping mall is 1.5 km away. The area contains international restaurants and nightlife venues.
Services and Accessibility
Services include 24-hour room service, mobile check-in, mobile key entry, and concierge-assisted PCR testing for travel. The property is certified under Marriott's Global Cleanliness Program and local health protocols. Accessible features include roll-in showers, lowered deadbolts, and accessible routes to pools, restaurants, and spas. Face coverings are required in indoor public spaces.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Tennis court
Guest Parking
- Dryer
Services
- Paid airport shuttle
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's pool
- Game room
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Massage
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor